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Age verification
Three steps to approval.
For age-restricted products, select the product first. The machine will then start age verification automatically.
- 01
Select a product
First select the age-restricted product you want at the machine.
- 02
Choose a method
Use the DCM5 ID reader or choose Girocard, face scan or PayPal on the terminal.
- 03
Pay & collect
Once approved, complete payment as shown and collect your product.
Choose a method
Use an option shown on the machine.
Tap a method to see the instructions. Depending on the machine, not every option may be displayed.
01Separate readerID at the DCM5
Use a suitable original document, such as an identity card or driving licence. Pass it through the DCM5 reader exactly as shown in the video on the SENVEND display, then wait for confirmation.
Keep the document straight and never force it through the reader.02SENVEND terminalGirocard
Choose “Girocard” and present your Girocard to the terminal as instructed on screen. At this point, the card is used to verify your age.
Use a Girocard; the terminal shows the options it supports.03SENVEND terminalFace scan
Choose “Face scan”, look directly into the camera and follow the instructions on screen. The system checks whether the required minimum age has been reached.
Keep your face clearly visible and wait for confirmation.04SENVEND terminalPayPal
Choose “PayPal”, scan the QR code shown with your smartphone and complete age confirmation on your phone. Then wait for approval on the terminal.
Complete every step on your smartphone before returning to the terminal.Any other question?